Welcome to our online store, which gives all registered users access to hundreds of items that we don't carry in our hospital.  This includes pet food, toys, treats, fun accessories, kennels, beds, collars, leashes, and more!

All you have to do is register as user and start shopping!  All ordering and payments are done independently through the website.

 

SHIPPING INFORMATION

Items can be delivered to our hospital directly at no charge, or you can have items shipped to you directly via Purolator (no charge for orders over $150).  You can even set up automatic orders for food and supplements that you use every day, many of which have an additional discount! All orders will be received within 5-7 days. You will receive an email notifying you when your order has been shipped to your home or our hospital. 

 

RETURNS - IMPORTANT PLEASE READ

Many items purchased on the store are not eligible for a refund. Any product or supplement with an NPN (Natural Product Number) is non-returnable. Also, products that are marked with a "d" (discontinued) or "SO" (special order) are also non-returnable. Food can be returned opened if there are palatability issues and the food company honors palatability guarantee. All other items must be returned in resaleable condition within 7 days, and are subject to a 10% restocking fee. 

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